The successful implementation and maintenance of the Cerner EHR system and future solutions and technology will require an expert analyst with broad knowledge of both the clinical and business applications of the system.The Informaticist will be required to assist hospital leaders, end users, and other members of the EHR team in maintaining the system, problem solving, education and training of both incumbent and new staff, testing and implementation of fixes, and evaluating and planning for the installation and integration of new technology.
The Clinical Informaticist will thrive both in an independent and team environment. They must be able to take ownership of tasks and complete those tasks accurately and efficiently. They must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous project tasks and deadlines in an implementation and production environment.They must be able to serve as a resource to others where their knowledge or skills are helpful. They must work with all departments, vendors and project teams to implement and maintain a high quality, process driven solution that meets the process and technology requirements for USPI surgical hospitals.
DUTIES AND RESPONSIBILITIES:
Essential Job Duties
ï¿½Monitor documentation and departmental processes to ensure compliance and billing accuracy
ï¿½Through reporting identify users in need of further training/education
ï¿½Monitor use of preference cards for efficiency in inventory and documentation and ensure continuing regular review and accuracy
ï¿½Provide necessary hands on support to end users
ï¿½Assist in the development of education and new personnel orientation, FAQs, address questions, changes, and facilitate growth and learning within clinical departments
ï¿½Present education or address questions and issues during department staff meetings
ï¿½Assist with the testing of new Cerner functionality or fixes
ï¿½Ensure issues follow the appropriate chain of problem solving and are logged as a Cerner Service Request (SR) if an actual system issue
ï¿½Assist other Cerner analysts with Service Requests (SRs) for problem solving or change requests for system issues
ï¿½Provide support and trouble shoot issues with home office EHR team and other facilities
ï¿½Be on call to support end users as needed
ï¿½Attend educational and training events as needed
ï¿½Provide remote or onsite support for home office or other facilities as neededby maintaining personal networks developed through training and conversion
ï¿½Ensures end users operate hardware and equipment safely and properly by completing preventive maintenance, troubleshooting malfunctions, evaluating and testing new equipment
ï¿½Monitor and evaluate the specifying user level of access and role within the system
ï¿½Provide key support to the home office or other facilities with effective communication to the end user of expectations of documentation in the system, coaching, counseling, testing systems, policies, and procedures
Required: Nursing Degree required; current Registered Nurse in Texas
Required: Two years clinical experience; strong technology skills and working knowledge of hospital processes; excellent written and oral communication skills; outstanding customer service skills
Primary Location: Sunnyvale, Texas
Facility: Baylor Scott & White Medical Center - Sunnyvale
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 1905025237
About Baylor Scott & White Medical Center - Sunnyvale
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.