To support the department team by scheduling patients into the program, providing hard copy documentation of follow-up correspondence, and providing a central resource for patients and other health care facilities and departments.
To assist the department specialists (i.e. RNs, Radiation Therapists, etc.) in monitoring patient status and comfort in order to keep the department functioning smoothly.
These services further the vision of Desert Regional Medical Center to create unique environments, where patients, their families, doctors and staff come together to achieve longer and better lives in the fight against cancer.
Department Specific Duties:
May be responsible for some or all of the following duties:
Responds to telephone calls from patients, outside agency personnel, and other departments in the host hospital in a timely fashion with accurate, pertinent, and informative answers.
Maintains patient demographic information in computer [software] to enable scheduling.
Generates and types correspondence, reports, and other documents as necessary, needed, or requested.
Screens and recruits patients for grant-funded services and submits appropriate documentation for reimbursement of services.
Monitors vital signs and intake/output.
Monitors patient comfort.
Cleans, restocks supply carts and discards expired items.
Some clerical duties as needed. Enters charges in SMS, schedules surgeries and obtains authorizations.
Maintains general orderliness at end of patient day.
May disinfect IV pumps/equipment.
Cancer Center administrative/clinical/records staff to obtain patient medical charts, signatures, verbal information.
Hospital staff to obtain patient reports and films.
Patients and other telephone callers regarding scheduling appointments, general information, and billing problems.
Outside public and private health care facilities to schedule appointments and provide general information.
To stay current on scheduling and notification within time constraints
Managing a heavy and hectic workload
Prioritizing the following tasks:
When to take vital signs
Orient patient with room
Maintenance of cart
Stocking of carts
Decision Making Responsibilities:
Schedule/reschedule patientsâ�� appointments
Generate and mail return visit letters with scheduled appointment dates to patients
Qualify patients for grant funding
Submission of grant funding reimbursement forms
Complies with regulatory requirements (i.e. TJC) appropriate for position
High School diploma or GED
Medical Office Assistant certificate or Diploma
BLS maintained current at all times
One (1) year training as medical office assistant or equivalent experience
Basic Computer Knowledge
Operation of DataScope and EKG
Experience with various computer programs, including data bases, Windows XP
Accurate typing skills
Excellent customer service skills
Self-starter individual with above-average time-management skills
Maturity in judgment; open to change
Ability to use various types of office equipment
General knowledge of rules of confidentiality/release of information
Job: Laboratory and Clinical Technicians
Primary Location: Palm Springs, California
Facility: Desert Regional Medical Center
Job Type: PT2Y
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.